Who cares what the cabins are like if you get double charged, a month apart! Trust me, you're not missing much anyway! I stayed here over Labor Day weekend and paid for my room at that time. Three weeks later the exact same charge appears on my bank statement. Sharon, the manager, had no clue why this happened and promised to take care of it. Three days later I call and she has not done a thing that would have led to my money being returned. After expressing anger and threatening to file a fraud complaint with my bank, I get an immediate call back saying she had done the refund (why did I wait three days?) Forty eight hours later there is still no refund pending and her answer to me is that she did it and I need to talk to my bank. I advised her that I had called them first. She made no offer to try and check on this herself. She obviously feels her part is done. I was very irate with her and she proceeded to hang up on me twice. I will now move forward with the fraud report and also a police report. BEWARE!!! There are many other, better places to stay around Davis!!!!
Who cares what the cabins are like if you get double charged, a month apart! Trust me, you're not missing much anyway! I stayed here over Labor Day weekend and paid for my room at that time. Three weeks later the exact same charge appears on my bank statement. Sharon, the manager, had no clue why this happened and promised to take care of it. Three days later I call and she has not done a thing that would have led to my money being returned. After expressing anger and threatening to file a fraud complaint with my bank, I get an immediate call back saying she had done the refund (why did I wait three days?) Forty eight hours later there is still no refund pending and her answer to me is that she did it and I need to talk to my bank. I advised her that I had called them first. She made no offer to try and check on this herself. She obviously feels her part is done. I was very irate with her and she proceeded to hang up on me twice. I will now move forward with the fraud report and also a police report. BEWARE!!! There are many other, better places to stay around Davis!!!!
Who cares what the cabins are like if you get double charged, a month apart! Trust me, you're not missing much anyway! I stayed here over Labor Day weekend and paid for my room at that time. Three weeks later the exact same charge appears on my bank statement. Sharon, the manager, had no clue why this happened and promised to take care of it. Three days later I call and she has not done a thing that would have led to my money being returned. After expressing anger and threatening to file a fraud complaint with my bank, I get an immediate call back saying she had done the refund (why did I wait three days?) Forty eight hours later there is still no refund pending and her answer to me is that she did it and I need to talk to my bank. I advised her that I had called them first. She made no offer to try and check on this herself. She obviously feels her part is done. I was very irate with her and she proceeded to hang up on me twice. I will now move forward with the fraud report and also a police report. BEWARE!!! There are many other, better places to stay around Davis!!!!
Who cares what the cabins are like if you get double charged, a month apart! Trust me, you're not missing much anyway! I stayed here over Labor Day weekend and paid for my room at that time. Three weeks later the exact same charge appears on my bank statement. Sharon, the manager, had no clue why this happened and promised to take care of it. Three days later I call and she has not done a thing that would have led to my money being returned. After expressing anger and threatening to file a fraud complaint with my bank, I get an immediate call back saying she had done the refund (why did I wait three days?) Forty eight hours later there is still no refund pending and her answer to me is that she did it and I need to talk to my bank. I advised her that I had called them first. She made no offer to try and check on this herself. She obviously feels her part is done. I was very irate with her and she proceeded to hang up on me twice. I will now move forward with the fraud report and also a police report. BEWARE!!! There are many other, better places to stay around Davis!!!!
Who cares what the cabins are like if you get double charged, a month apart! Trust me, you're not missing much anyway! I stayed here over Labor Day weekend and paid for my room at that time. Three weeks later the exact same charge appears on my bank statement. Sharon, the manager, had no clue why this happened and promised to take care of it. Three days later I call and she has not done a thing that would have led to my money being returned. After expressing anger and threatening to file a fraud complaint with my bank, I get an immediate call back saying she had done the refund (why did I wait three days?) Forty eight hours later there is still no refund pending and her answer to me is that she did it and I need to talk to my bank. I advised her that I had called them first. She made no offer to try and check on this herself. She obviously feels her part is done. I was very irate with her and she proceeded to hang up on me twice. I will now move forward with the fraud report and also a police report. BEWARE!!! There are many other, better places to stay around Davis!!!!
posted: Friday, Oct 8 1:36pm
Who cares what the cabins are like if you get double charged, a month apart! Trust me, you're not missing much anyway! I stayed here over Labor Day weekend and paid for my room at that time. Three weeks later the exact same charge appears on my bank statement. Sharon, the manager, had no clue why this happened and promised to take care of it. Three days later I call and she has not done a thing that would have led to my money being returned. After expressing anger and threatening to file a fraud complaint with my bank, I get an immediate call back saying she had done the refund (why did I wait three days?) Forty eight hours later there is still no refund pending and her answer to me is that she did it and I need to talk to my bank. I advised her that I had called them first. She made no offer to try and check on this herself. She obviously feels her part is done. I was very irate with her and she proceeded to hang up on me twice. I will now move forward with the fraud report and also a police report. BEWARE!!! There are many other, better places to stay around Davis!!!!
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